Terms & Conditions

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. By using this website ("anzTickets.com/ anzTickets.com.au/ anztickets.au/ anzticket.com/ anzticket.com.au/ anzticket.au") and purchase of the products (or services) ("products") on it means that you agree these terms of use. Please read the terms carefully before placing your order. If you do not agree to these terms of use, do not use this site. We would advise you to retain a copy of them for your future reference.

This site is owned and operated by ANZ Tickets All intellectual property rights and title remain exclusively with ANZ Tickets.

ANZ Tickets is a service which acts as an online agent on behalf of event organisers, promoters and venues. None of the events sold on the website are organised or held by in full or in part by ANZ Tickets.

There are no such delivery charges as all ticket purchases are based on an eTicket system but will apply to only a small number of events and these will be clearly displayed. These eTickets are provided once a purchase has been completed and are emailed to the email address specified during purchase.

The price for each product is shown on anzTickets.com.au in Australian currency and includes GST (where applicable) at 10%. We always try to make sure that the prices on anzTickets.com.au are accurate, but occasionally errors or price changes may occur. We reserve the right at any time to revise prices to account for any increases in costs including the increase or imposition of any duty, tax, levy or exchange rate variation. We will take all reasonable steps to notify you of any relevant revision of prices before processing your order. Credit Card Surcharge or Booking Fee may incur depending on the event. It will be clearly displayed on the event page, if applicable.

Unless otherwise provided under the ANZ Tickets Refundable Tickets Terms and Conditions of Sale (if applicable): ANZ Tickets does not provide refunds or exchanges for changes in personal circumstances or external factors, such as inclement weather. A refund or exchange will only be issued if an event is cancelled, rescheduled, or significantly relocated by the Seller (provided you are unable or unwilling to attend the updated event), or as otherwise mandated by law, including the Australian Consumer Law. In the event of a cancellation, refunds will be automatically processed to the original payment method; no formal application is required. For rescheduled or relocated events, refund requests must be submitted by the earlier of: (a) four weeks following the notification of the change, or (b) 72 hours prior to the event. Failure to request a refund by these deadlines constitutes acceptance of the changes, waiving any further right to a refund. If an event is cancelled, rescheduled, or significantly relocated, ANZ Tickets' liability is strictly limited to the total purchase price of the ticket, including applicable fees or charges disclosed at the time of purchase. Proof of purchase is required for all claims. To the extent permitted by law, neither ANZ Tickets nor the Seller shall be held liable for ancillary losses, such as travel or accommodation expenses, resulting from event changes. ANZ Tickets may replace lost, stolen, or damaged tickets provided their authenticity and proof of purchase can be verified, and reasonable notice is given prior to the event. A replacement fee may apply. Please note that tickets for unallocated seating (General Admission) may not be eligible for replacement. Purchasers are encouraged to review the cancellation policies of third-party providers, such as travel and accommodation services, and may wish to obtain independent insurance to cover potential losses arising from event disruptions.

Subject to applicable law, under no circumstances shall ANZ Tickets be liable for any consequential, special, indirect or other such claims, including loss of profits or other commercial damage which results from the use of or the inability to use this site or any tickets obtained from this site. In no event shall ANZ Ticket's liability to you for all damages, losses, costs and expenses under whatever cause of action, whether in contract, tort or otherwise, exceed the amount paid by you, if any, for accessing this site. ANZ Tickets' total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods. Nothing in these conditions excludes or limits the liability of ANZ Tickets for death or personal injury caused by ANZ Tickets's negligence or fraudulent misrepresentation. ANZ Tickets will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communications outages, fire, flood, war or act of God.

This agreement is governed by and construed in accordance with the laws of Australia. The parties irrevocably submit to the jurisdiction of Australian law. If any provision of this agreement shall be invalid, then the validity of the remaining provisions shall not be affected.

These terms and conditions only cover the ANZ Tickets website. Any other websites which you link to from this website are governed by their own terms and conditions. We accept no responsibility or liability for websites that are not under our control. We are required by law to inform you that sales can only be concluded in English. These terms and conditions shall be governed by and construed in accordance with the laws of South Australia and each party agrees irrevocably to submit to the exclusive jurisdiction of the courts of South Australia.

*Standard text messaging charges may apply if applicable with your phone/carrier plan.

Please Note: Face value of your tickets will be fully refunded excluding Credit Card Fees and Booking/Handling Fees in case any event is cancelled and not happening anymore in near future.

All statements, guarantees or warranties in these terms of trading are additional to and do not affect your statutory rights. These terms and conditions are subject to change at any time without prior notice to you.

Any ticket issued is subject to the following conditions and may be revoked by the issuer, proprietor of the venue and/or organiser of the event for breach of any of the specified conditions: No refunds or exchanges on any ticket, booking fee, service fee or delivery fee except where required by Law. The Organiser of the event reserves the right to add, withdraw, reschedule or substitute any artist, team or performer. The Organiser of the event reserves the right to change pricing, show times, door times, seating layouts, venue capacity without notice. The right of admission is reserved and is subject to the organiser's and venue's terms of admission. These additional terms are available from the Venue or Organiser upon request. Late arrival to the venue may result in a seating delay until a suitable break in the event occurs. Tickets will be void if on-sold or traded at a premium or in conjunction with other goods or services, or used in advertising or as a competition prize, without written permission from ANZ Tickets. In the event of a breach of this condition, the ticket holder will be denied admission or expelled and, on request, the ticket will be delivered up to ANZ Tickets. Where special pricing is available, suitable identification will be required at the time of ticket pickup to prove that the conditions required for that special pricing is met. The Ticket Holder consents to and will permit the search and inspection of his or her person, clothing, bags or other possessions by any official, employee or agent of the proprietor of the venue and/or the organiser of the event both prior to and after entry. The Ticket Holder is forbidden from taking any of the following articles into the venue: Banners, placards, flags or poles for displaying the same, or materials for construction of such; Any article likely to injure or annoy others, including chemicals, noxious fumes, glass bottles, alcohol, illegal drugs, weapons, or loud hailers; Laser pointers or lighting/pointing devices; Goods intended for sale without written permit; Any item that hampers or impedes the event. Cameras, flash photography, video or audio recorders may be prohibited. Ticket Holder will be required to leave if they: Engage in conduct that unreasonably interferes with others' enjoyment (e.g., fighting); Hamper or impede the event; Breach venue by-laws or orders. Pickup tickets can only be collected by the purchaser. If collected with a credit card, the card holder must be the one collecting. Any breach of these conditions shall automatically revoke the Ticket Holder's license to remain at the venue. The right is reserved to vary, substitute or withdraw advertised programs, artists, venue and related arrangements as necessary.

Location: Adelaide ABN: 15 666 119 571 Phone: 0457034315 Web: www.ANZtickets.com.au